By
Marc Sheridan
and Don Tolep
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Simply put, charities need to change the way they think. In the past, it always has been cause first. After all, the cause is what the charity is there for, isn’t it? But that kind of one-way-street thinking now leads to a dead end.
Today, in order to thrive, charities need to think about what would help the donor first. This requires a new mindset, a new skill set and new tools. It also will take an investment of time and money to retrain the way charitable executives and their teams communicate and structure operations. Charities that heed the need for change will thrive. Those that don’t will become merely another casualty of this economic downturn.
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Marc Sheridan
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Don Tolep
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