5 Steps to the Second Gift
Welcoming new donors and keeping them active is an exercise in tone and timing.
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To simplify the process, you can use your acknowledgment data file for this appeal so you don’t have to pull data from your donor database twice.
Tip: In addition to segmenting new donors by gift value, also identify new donors who have shown a stronger interest in your organization, including:
- Survey responders
- Matching-gift responders
- Facebook likes
- Website visitors
- E-newsletter openers
These donors are more likely to continue their financial support.
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Bryan Terpstra
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