Doing the Most Good, Digitally

“For all of those reasons, I keep saying to my staff the old business model is gone,” he adds. “The traditional model of how we communicate and communicate quickly and effectively is gone, and we all have to make the transition into the digital world. That's just where it's at. So we're looking at every form of communication and how we do it and how we can become more effective and more nimble in using the technology that's right there at our fingertips."'