Say What You Mean — In More Ways Than One

Sometimes in direct mail, it’s not just what you say but how many different times and ways you say it that gets the message across to recipients. That’s not to say that a brief, well-written letter won’t do the trick, but when financially do-able, more elements (touch points) within a mailing — each one reiterating your message in a different way with a different graphical mix — can help break through the message-screening filter of most consumers/donors.