Spend some time observing (aka listening)
An easy way to understand this concept is to think about attending a party where you don’t know many people. It’s doubtful that you’d go barging in to conversations or groups of people without first getting the lay of the land by observing the room, looking for others who you may know or know of, and thinking about what you could talk about with those attending. The social Web is no different. It requires that you learn the culture, people and way to interact on each specific site. Twitter is different than Facebook, and Facebook is different than LinkedIn. Spend some time observing how others interact, speak, share and communicate before you dive in. Creating a social-media listening dashboard helps as you get started. You can get one up and running in 30 minutes or less for free.
- Companies:
- Blackbaud