Social Media Minute: Recent Reader Feedback

Here is some feedback from our social-media sites, blogs and article comments sections from the past few months.

“The 8 Basics of Donor Retention”
Navigating Off the Napkin blog, July 2
By Angie Moore

Angie, at Operation Smile, we live and breath #8. We have an internal philosophy that is articulated and shared with our constituents as our “Donor First Commitment” (below). We message this commitment along with how to reach our Donor Services team in our new donor “Welcome Kit,” on our acknowledgements and even on our mid and major gift (pledge) forms. This commitment requires focus and attention on numbers 1-7 listed above — they all tie together!