Special Report: Multi-channel Fundraising
Seamless Integration: Multi-channel is the sexy buzzword in development these days, but you’ll ruin the allure if your strategies don’t work together to preset consistent, single-minded messaging.
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Donors for which A2H had only street or e-mail address information for received communications through just that one channel, while donors for whom the organization had an e-mail and mailing address for received appeals via both channels.
A2H sent the first direct-mail appeal on Oct. 3, and then sent a follow-up mailing on Oct. 13. Next it sent three e-mails — the first on Nov. 16 to the organization’s entire e-list, the second on Nov. 21 to donors who hadn’t responded to the first e-campaign, and the third on Nov. 29, again to the whole e-list. In addition, major donors got a more high-end direct-mail appeal with the same theme.
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Abny Santicola
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