Talking to Your Board About Direct Response
Thankfully, we went on to have a healthy dialogue about fundraising channels, about the cost of media and printing and postage, and about how the real measure of success is what combination of channels and strategies nets the nonprofit the most dollars to fund its life-saving programs. And about how beautiful the bride looked on her special day. He turned out to be a terrific guy. Our conversation reminded me that some of the best questions about direct-response fundraising programs often come from nonprofit board members.
The challenge
In most cases, board members are highly successful in their professions or fields of business. Over the years, they’ve wisely learned to trust their instincts — because they’re usually right. Direct-response fundraising is often counterintuitive, so in this rare case, otherwise successful board members can easily make costly missteps when trusting their non-direct-response marketing instincts.
Tom Harrison is the former chair of Russ Reid and Omnicom's Nonprofit Group of Agencies. He served as chair of the NonProfit PRO Editorial Advisory Board.