Tear Down the Silos!
Solution: Focus — and be measured — on growing your net revenue for program. Whether you need more spending or less spending, the measure of your success needs to be increasing net revenue for program. That allows more flexibility and the opportunity to pounce on new revenue opportunities without getting delayed by budgetary red tape. And, as any healthy corporation would do, consider the impact of making (or not making) an investment not just on this year, but over multiple years.
Organizational silos
These occur when you hold stubbornly to the belief that your chapter is unique, your organization is unique, your donors are unique or your market is unique. If other food banks’ donors have higher long-term value, if other hospitals have a larger percentage of monthly givers, if other veterans chapters have a higher percentage of company-matched gifts, it is too often (and too easily) explained away that, “Well, our donors are different.”
- Companies:
- Blackbaud
Tom Harrison is the former chair of Russ Reid and Omnicom's Nonprofit Group of Agencies. He served as chair of the NonProfit PRO Editorial Advisory Board.