DM Diagnosis: Thank You
There, that wasn’t so hard, now was it?
And he was a stickler about immediately acknowledging donations, no excuses.
So I was not surprised that his was the first thank-you I received this year; nor was I surprised that he took the time to write a personal letter even though I am not a major donor. Millard set the standard for excellence in donor acknowledgment. He had a keen understanding that if you want another donation, you’d best thank your donor for the one you just got.
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