The American Diabetes Association has fundraising down to an art and a science

By Margaret Battistelli Gardner

Passing the baton
Every step of the way, the manager of each department within the development office knows that it pays to know when it’s time to hand off one of the department’s donors or prospects to another department.

It’s safe to assume that many organizations experience some level of internal competition, with managers on one giving level reluctant to share their files with the rest of the team. But sharing not only is encouraged at ADA, it’s expected.