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James Boyle
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Many times, negative emotion is created by a person who is pushing your buttons. That can be an extremely tough challenge, especially to control that natural instinct to protect yourself. But again, remembering what is most important to you will help, and you can honor your intention by disarming the other person with a statement such as: “Wait, let’s talk about this. I don’t want to argue. I want us to work together to get the job done.”
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