How Much Asking is Too Much?
The donor-burnout myth is one of the most harmful forces in our sector.
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Jeff Brooks
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To hear some fundraisers talk, you might think donors are so fragile they have to be handled with exaggerated care lest they disappear in a puff of acrid smoke.
To avoid that, you walk around on tiptoes, not daring to speak to them too often (or too emphatically) because they might “burn out.”
Conventional fundraising wisdom has it that donors’ gifts are a limited resource, like an old-growth forest: Ask too often without substantial “resting” periods, and you can “overharvest” — you’ve chopped down all the trees quicker than new ones can grow.
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