The L.A. Zoo tames its control and finds success with a simpler approach.

By Abny Santicola

“Right now we’re building the exhibits for our elephants and our gorillas and also a species called the golden monkey,” Zahrly says. “I would love to be able to say this will open in October and the elephants will open next March, but I just can’t get a firm answer on that. It could be two years past when they hope that it’s going to open. So we have to be really loose in our language when we promote these things.”