The Learning Leader: What Do You Do in a Crisis?

The problem is there's manic action inside the bunker, but outside everything else freezes up. There's a collective holding of breath since it's deemed unwise to do anything without sanction. People feel disempowered. And you need more than generals to fight a war.

Learning: Keep big stuff close to you, but make time to identify manageable tasks that give others the chance to take action. Notice quick wins when others achieve them. Make it clear there are areas still in their control. Pay attention to the world and feelings outside the war room. Above all, create momentum in parts of the system. A general needs troops!