The Real Costs of E-philanthropy: There’s No Such Thing as a Free Donation

Staff training
So, you listened to the sales pitch and decided you really had to buy that new e-mail platform that can do all those amazing things. But did you really expect Suzie to jump ship a month later to go on that personal quest she secretly waited for her entire life? Now you have a fancy platform, and you’ve spent your training dollars on a person who’s currently walking with a stick through the north of England.