Three Steps to Real Change

The third job would be the implementation. Now that we’ve got clear mission vision values, we’ve got buy-in — and not just buy-in but compassion — from the staff; how do I now implement the strategy that we’ve developed?

I think that in the implementation part, there are a couple important things. Do you have good strategy for very strong, very focused implementation? Are you telling your staff individually to meet the goals of the institution? Are you telling your staff — each one of them, every day — how they are impacting the mission vision values of the institution?