Tips for Managing Technology Change

Tip 5: Communicate early and often
It’s easier for people to feel both involved and less anxious when they know what’s going on. Communicate early on that a technology change is happening; first the “why” of the change, then the “what.” As the change is progressing, keep people in your organization up to date on the initiative. Once it has been implemented, tell a success story or two, and keep providing needed information to support the change (see Tip 7).