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- It's not demographics that define donors; it's their behavior.
- Each donor cluster requires a customized, targeted marketing approach to capitalize on their giving.
- Understanding proclivities of a donor base creates huge opportunities to customize a fundraising strategy.
For his part of the presentation, Smith outlined the difference between an online strategy and tactics. An online strategy is a plan of action for using the Internet and other digital mediums to achieve a goal or set of goals, while Web site, Facebook, Twitter, SMS, e-mail marketing, SEO, banner ads, etc., are all tactics that can be used to accomplish that strategy.
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Abny Santicola
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