Volunteers: Where to Find Them, How to Use Them

"This is awkward. I’m leaving.”

My heart sank. This time I had screwed up, big time.

We had 10 volunteers from a big corporation coming to volunteer with us for Martin Luther King Jr. Day. The HR person and I had exchanged a couple of emails. I thought I had been clear that we needed people to do a phone-a-thon with us to fundraise for our cause. In hindsight, I should have made sure that people knew what they were coming for.