Volunteers: Where to Find Them, How to Use Them

Volunteers thought they were coming to tutor kids. When they arrived and didn’t want to do a phone-a-thon, I said, “Well, I guess you could clean up the office.”

That did not go down well, at all. The volunteers made a halfhearted attempt to clean up some of our shelves, and then one of them said, “No, this is awkward; I’m leaving.”