Warming Up to the Cold Call

Ask if it's a good time to talk

For reasons I have never quite understood, some people answer their cell phones while they're driving only to tell you they can't talk because they are driving. That, and other inopportune moments, can happen. If you get a "no," volunteer to call them back later in the day or tomorrow. If you ask if you may call them back at a more convenient time, you are likely to get rejected sooner than you had planned.