Web Proves Vital in Katrina Relief Effort

But not everything was glitch free. Hood says the Salvation Army saw heavy activity on the Internet within 48 hours of Katrina hitting the Gulf Coast and released an Internet campaign driving people to a donation page on its Web site shortly thereafter. Despite a server expansion after the donor rush following Sept. 11, the site wasn’t equipped to handle the amount of traffic it received, causing it to move slowly and forcing the organization to add five servers to its network — what Hood calls a “Band-Aid fix.”