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Q: Do we have to issue an RFP when researching software?
A: I think so. Honestly, the best part of doing an RFP for us was that it required our team to really think through what we wanted and what we expected. And it was a surprise when we realized that we all had different ideas about what we wanted. I think it’s a major factor in one of the most important parts of finding a solution — defining your needs and your requirements. It doesn’t matter how big or how small the project is — it forces you to think it through in an organized way. Originally, I was totally against the idea of going through the process, and now I’m the biggest fan.
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