ProSpeak: What Americans Really Need to Know About Charities
While efficiency is indeed important, it pales in importance next to effectiveness. As Dan Pallotta wrote in a June 22 post titled "'Efficiency' Measures Miss the Point" on his Free the Nonprofits blog at HarvardBusiness.org, "In 1995, Physicians for Human Rights had revenues of approximately $1.3 million. They spent approximately $750,000, or 58 percent of revenues, on program. Today that organization would fail all of the watchdog standards for 'efficiency.' It would be ineligible for a BBB Wise Giving Alliance seal of approval. The Nobel Peace Prize committee felt differently. Physicians for Human Rights won the Nobel Prize in 1997 for its work as a founding member of the International Campaign to Ban Landmines."
Tom Harrison is the former chair of Russ Reid and Omnicom's Nonprofit Group of Agencies. He served as chair of the NonProfit PRO Editorial Advisory Board.