What Nonprofits Should Look for in a SaaS Provider

Integration station
Integrating software as a service with existing business systems to provide useable intelligence with minimal hassle is a top priority for nonprofits considering the move to SaaS. The key to selecting a SaaS vendor with proven strength in integrating backend databases and systems is twofold: depth and breadth. A nonprofit will certainly want to know whether the vendor has previously integrated its solution with the nonprofit’s existing database. However, the extent of experience the provider has integrating those two products is also important. Has the provider integrated with that database once or multiple times? How many years of experience does the vendor have with that integration? For how many customers has the provider performed this particular integration? Proven capabilities in the needed integration spanning several years and several clients are a good benchmark.