What Nonprofits Should Look for in a SaaS Provider

Additional factors to consider in the selection process include year-over-year revenue growth, burn rate and cash.

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Last but certainly not least, nonprofits should speak with customers of each SaaS vendor under review. Understanding their experiences with the product and company will prove invaluable in obtaining a realistic view of what a partnership with that vendor would be like. In addition, this is a great indication of how established the provider is in the sector and the type of market traction the company has gained. With customers serving as references, the company is most likely a leader in the emerging SaaS industry and an established, revenue-generating company that will be around for years to come.