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Jeff Simmons, director of technology programs for the CTIA, says people with cellphone plans with participating carriers who texted the word HELP to the ARC’s short code number would then receive a message asking them if they, indeed, wanted to donate to the Red Cross. If they answered “Yes” they then got a confirmation/thank-you message back. The donation amount showed up on donors’ cellphone statements for the next billing cycle, and the cellphone carrier company remitted the amount to the ARC. Simmons says the technology is still very new and CTIA plans on getting more equipped to offer this service. “We want to be able to respond as an industry to catastrophic and/or devastating circumstances that occur as a body and we are working to provide that functionality,” he adds.