Mastering the Balanced Scorecard
With the right implementation, nonprofits have a straightforward tool for measuring success at their fingertips.
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Within this category, the nonprofit can set goals and measure progress relating to leadership activities and accomplishments of both senior managers and board members.
5. Internal operations. For-profit organizations are concerned, of course, about the efficiencies of internal operations. Yet, they plan to operate with a margin of profit, which, in poorly performing years, can simply slim down or disappear to cover the effects of less-than-optimal performance.
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- Creative Direct Response
Joel Zimmerman
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