Mastering the Balanced Scorecard
With the right implementation, nonprofits have a straightforward tool for measuring success at their fingertips.
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For a balanced scorecard, as with all management buzzwords, the devil is in the details. The balanced scorecard concept is easy to understand and highly appealing in theory. In practice, it is a serious challenge to implment correctly. If you can do it, though, the benefits will be substantial and fully demonstrable. FS
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Joel Zimmerman
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