An Exercise in Transformation
For seven years, World Vision U.S. has been working on shifting the focus of its development efforts from silos to support and getting everyone working together to engage donors deeply in the work of saving the world’s children.
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The problem? The projects folks feared that the fundraisers were so intent on serving donors that they would make concessions to accommodate donor demands that might actually undermine the organization’s work.
The solution took time, and it started with a challenge to, frankly, shut up. The projects division asked the development team to visit projects around the world and, basically, keep their mouths shut and listen. And that’s just what they did.
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Margaret Battistelli Gardner
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