World Vision Shifts the Focus of its Development Efforts From Silos to Support and Gets Everyone Working Together to Engage Donors in Saving the World’s Children

By Margaret Battistelli Gardner

The problem? The projects folks feared that the fundraisers were so intent on serving donors that they would make concessions to accommodate donor demands that might actually undermine the organization’s work.

The solution took time, and it started with a challenge to, frankly, shut up. The projects division asked the development team to visit projects around the world and, basically, keep their mouths shut and listen. And that’s just what they did.