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Pia Payne
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As a mother, I would like to be an omnichannel for-profit.
Wouldn't that be great? To provide my first grader with a wonderful, seamless experience of happiness and satisfaction every time I deliver "no" to all the various channels of his engagement:
"No sweetheart, you may not have $199 for the limited edition 1977 Jaws lunch box (and quit shopping online)!"
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Pia Payne
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Pia Payne is Associate Publisher/Brand Manager for NonProfit PRO. Reach her at ppayne@napco.com.
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