George Irish

There is a new voice being heard on nonprofit Web sites. It’s the voice of Web site visitors stepping up, speaking out and taking part in their own online community spaces — blogs, discussion groups and more — and it’s changing the way nonprofits think about their Web sites, and about their strategic approaches to reach out and engage their constituents and supporters. Many nonprofits have “brochure” Web sites with pages that present read-only information about an organization’s goals, activities and accomplishments. These sites may be attractive and informative, but they don’t actively engage the Web site audience. Because of this, they are giving