Accountability

Nearly half of all U.S. companies experienced two or more cyberattacks, many of which focused on identity theft. Following such a breach, cybercriminals test the stolen credit card data to validate the information in a process called credit card number testing that is dramatically on the rise...

Any major gift officer who has been working for a few years has heard this phrase uttered by one of their donors, “Well, who else is going to fund this project? I don’t want to be the only one to invest in it...

At the recent Bridge Conference, I enjoyed several wonderful sustainer sessions. During one of those, someone asked about the automatic sustainer upgrade process some nonprofits are apparently using. My hair immediately started standing up straight! What happened to being donor-centric?...

Your volunteer has two relationships you need to worry about: one with the organization you represent, and one with the mission of that organization. We’ve all seen a volunteer became disenchanted with an organization, but not with the mission...

Every single sentence in your email appeals is critical to your email fundraising success. We learned this through an experiment we conducted with the George W. Bush Presidential Center. Before their grand opening, the George W. Bush Presidential Center was running an acquisition campaign to recruit founding members...

If you have ever experienced a TED Talk, you know that every single speaker consistently presents a topic in a fascinating and engaging way. A friend of mine recently told me that he had wondered why each presentation was so good. So he researched the subject and discovered that TED Talk organizers actually have specific guidelines for each of their speakers...

Donations are the lifeline of nonprofit organizations, so it comes as no surprise that the end of the year can be a lucrative time. As potential donors, fueled by the generous spirit of the holidays, look to offload some cash before the end of the fiscal year, some organizations can see almost half of their annual donations come through during this period...

Bank accounts of over 300 charities based in the U.K. have been shut down within the past two years due to a global crackdown on illegal funds, Reuters reported. In addition, Charity Finance Group told Reuters that delayed payments have disrupted operations in thousands of charities, which has caused financial loss and risks to employees...

What’s a trend that has been popping up on the nonprofit radar as of late? We’ll tell you: personalization. Let’s think realistically—anyone can write a letter or type up an email. The key is not to sound like an automated voice message...

As a strategic planning practitioner, I love the process and the outcomes, but I am saddened when a well-conceived plan just sits on the shelf. From a fundraising perspective, a strategic planning process that engages key constituencies and great minds is a wonderful cultivation opportunity, and the resulting plan should give confidence to donors who might invest in making the plans a reality...