Accountability

Our friend Rory Green wanted to find out how nonprofits measure their donor stewardship and retention efforts. This is an important issue. After all, you improve what you measure, right? If nonprofits aren't measuring donor retention or stewardship, they also probably are going to do a poor job of it. So Green went out and…

In February 2015, Robert Bruce, a 34-year-old from Tennessee, was indicted by a grand jury on six federal wire fraud charges related to the charity he created to honor the victims of December 2012’s Sandy Hook Elementary School tragedy in Newtown, Conn. Now, Bruce has agreed to plead guilty, having reached a plea deal with the U.S. attorney’s office, The Associated Press reported...

As Seattle struggles to respond to a growing homelessness crisis, a local nonprofit is closing 15 overnight shelters due to a funding shortage, leaving about 300 people looking for somewhere else to sleep. Representatives from the nonprofit SHARE/WHEEL said they're $75,000 in debt and unable to sustain the homeless shelters they operate in church basements…

Just ask Darwin. It’s not the strongest, fastest or biggest who thrive; it’s those who have the ability to adapt. At my nonprofit, Loaves & Fishes Family Kitchen, a California Bay Area food provider for the disadvantaged, we reinvented ourselves from a mom-and-pop soup kitchen to a broad-ranging caterer—better able to meet the ever-changing needs…

When I first began my career in fundraising, I was told to exceed expectations. I also was told that I should promote customer service. Always prepare for the unexpected because you never know who will walk through the door. Your ultimate success depends on it...

In a settlement with the Federal Trade Commission (FTC), the leader of various sham cancer nonprofits has agreed to shut down his organizations in what the agency has called the largest joint enforcement action against charity fraud...

Have you ever been splashed by Shamu? You are among the last generation that ever will. Earlier this month, SeaWorld Parks and Entertainment Inc. announced some huge news: It will stop breeding captive killer whales. Not only that, but it's ending the theatrical orca shows. The changes mark a staggering change in the company’s business model.…

Andrew Caspersen, a senior private equity executive with PJT Partners, has been arrested and charged with attempting to defraud investors out of around $95 million. In addition to the criminal charges filed by Preet Bharara, the U.S. Attorney for the Southern District of New York, Caspersen is the subject of a parallel civil complaint filed…

A Washington, D.C., advocacy group has asked the IRS to investigate whether the Trump Foundation violated nonprofit regulations by contributing to a political organization associated with Florida Attorney General Pam Bondi...

Wounded Warrior Project (WWP) has received a lot of attention about its spending, which has caused some donors to abandon their support of the charity and its board to fire its CEO and chief operating officer, even after the board defended its past expenditures that some deemed excessive. Now, U.S. Sen. Charles Grassley, R-Iowa, who serves as chairman for the Senate Judiciary Committee, has asked Anthony Odierno, WWP's board chair and interim CEO, to provide spending data not available in tax filings...