Accountability

City Calls Nonprofit's Closure of 15 Homeless Shelters an Unnecessary 'Advocacy Move'
April 1, 2016 at 10:19 am

As Seattle struggles to respond to a growing homelessness crisis, a local nonprofit is closing 15 overnight shelters due to a funding shortage, leaving about 300 people looking for somewhere else to sleep. Representatives from the nonprofit SHARE/WHEEL said they're $75,000 in debt and unable to sustain the homeless shelters they operate in church basements…

How to Maximize Your Nonprofit's Impact
April 1, 2016 at 10:11 am

Just ask Darwin. It’s not the strongest, fastest or biggest who thrive; it’s those who have the ability to adapt. At my nonprofit, Loaves & Fishes Family Kitchen, a California Bay Area food provider for the disadvantaged, we reinvented ourselves from a mom-and-pop soup kitchen to a broad-ranging caterer—better able to meet the ever-changing needs…

How Is Your Customer Service?
April 1, 2016 at 10:05 am

When I first began my career in fundraising, I was told to exceed expectations. I also was told that I should promote customer service. Always prepare for the unexpected because you never know who will walk through the door. Your ultimate success depends on it...

What Your Nonprofit Can Learn From SeaWorld's Decision to End Orca Breeding
March 29, 2016 at 10:13 am

Have you ever been splashed by Shamu? You are among the last generation that ever will. Earlier this month, SeaWorld Parks and Entertainment Inc. announced some huge news: It will stop breeding captive killer whales. Not only that, but it's ending the theatrical orca shows. The changes mark a staggering change in the company’s business model.…

Private Equity Vet Accused of Stealing $25M in Charity Rip-off Scheme
March 29, 2016 at 10:08 am

Andrew Caspersen, a senior private equity executive with PJT Partners, has been arrested and charged with attempting to defraud investors out of around $95 million. In addition to the criminal charges filed by Preet Bharara, the U.S. Attorney for the Southern District of New York, Caspersen is the subject of a parallel civil complaint filed…

Senator Requests Further Information from Wounded Warrior Project
March 25, 2016 at 11:49 am

Wounded Warrior Project (WWP) has received a lot of attention about its spending, which has caused some donors to abandon their support of the charity and its board to fire its CEO and chief operating officer, even after the board defended its past expenditures that some deemed excessive. Now, U.S. Sen. Charles Grassley, R-Iowa, who serves as chairman for the Senate Judiciary Committee, has asked Anthony Odierno, WWP's board chair and interim CEO, to provide spending data not available in tax filings...

Transparency Versus Trust
March 24, 2016 at 8:00 am

We’re told transparency creates trust between our organization and its supporters. For far too long, we’re told, nonprofits have operated in a sort of vague existential “never zone” of “we’re doing good, so you don’t have to worry.” The fundraising pundits tell us that’s what donors demand, these days. “Be transparent. You need to share everything. Donors want to verify before they give.” Do they?...

NFL May Not Let Falcons Host Super Bowl if Georgia Passes Anti-Gay Bill
March 22, 2016 at 8:00 am

Georgia's proposed "religious liberty" legislation has an unlikely opponent: the NFL. Last Wednesday, the Georgia General Assembly approved House Bill 757, a measure that is, in essence, a barely concealed assault on gay rights. Asked for its stance on the bill, the league told the Atlanta Journal-Constitution that it would consider the legislation when evaluating sites for future Super Bowl hosting duties...