Both fundraising revenue and donor growth remain flat from the first half of 2009 to the first half of 2010, according to the 2010 Target Analytics donorCentrics Index of National Fundraising Performance: 2010 Second Quarter Results report.
Acquisition
C-level executives Angel Aloma, Danny McGregor and Atul Tandon, along with moderator Tom Harrison, discussed the biggest issues concerning fundraisers at the DMA Nonprofit Federation New York Nonprofit Conference.
C-level executives Angel Aloma, Danny McGregor and Atul Tandon, along with moderator Tom Harrison, discussed the biggest issues concerning fundraisers at the DMA Nonprofit Federation New York Nonprofit Conference.
The drill for new college students remains pretty consistent: grab a campus map, buy some overpriced textbooks, save those quarters for laundry and don't forget to call home. On a growing number of campuses, first-year students are hearing another message. Please give. Not for tuition, but instead as a young donor. With alumni-giving rates at record lows and lagging state support of postsecondary education, public and private schools alike are focusing their efforts on building lifetime loyalty among still-impressionable students. Some schools start small. Fundraisers at Emory University in Atlanta pass out piggy banks for freshmen to collect spare
What if there were no new donors? That was the first question nonprofit veteran Roger Craver asked in his presentation, “Where It’s At! A 12-Step Program to Get You to Tomorrow,” at the first ever FundRaising Success Virtual Conference & Expo held last Thursday (and available on-demand until Aug. 24). Craver, founder of DonorTrends and editor of TheAgitator.net, said that is the reality today — with declining acquisition rates, rising acquisition costs, declining retention rates and declining income playing factors.
Whether a patient comes in for a gall-bladder operation or to have a baby, the routine remains the same for staff at Sharp HealthCare hospitals in San Diego. The front desk checks insurance records to make sure the bills get paid on time. Nurses take vitals and tag their charges with a bar-coded wristband. And behind the scenes, fund-raisers scan the assets of each patient -- to find out whether they're "megarich," "wealthy" or merely "comfortable."
While the folks checking in don't know it, the nonprofit hospital chain is hunting for prospective donors. Armed with powerful data-mining software, staffers screen admissions records to find wealthy patients who've shown prior interest in the hospital. Those who make the cut may enjoy a bedside visit from a "patient-relations director" who offers perks like free parking passes for visitors.
In her presentation at the 47th AFP International Conference on Fundraising in Baltimore earlier this month titled How You Can Create Experiences That Foster True Loyalty, Bridget Brandt, senior marketing manager at Sage Nonprofit Solutions, discussed some keys to creating loyal donors through their experiences with your organization. Here are some key takeaways.
For too long, nonprofit marketers and fundraisers have decided how to communicate based on thinking grounded in direct marketing and economics. The problem with this approach is that it assumes people are coolly logical and make their decisions about supporting a cause based on a rational, linear thought process. We've laid out the cases for why our causes matter based on facts and numbers.
As the recession has deepened, acquisition of new donors through direct mail has become more difficult. In a session titled “Keep the Acquisition Ideas Coming: List Optimization" at the recent DMA 2010 Washington Nonprofit Conference, four speakers provided techniques to refine selection of prospect lists to improve acquisition results.
Miriam Isserow
development consultant/
former development director
Women Empowered Against Violence
Truth be told, it was this nomination from Lauren Hines, development director at the Council for Court Excellence and a colleague of Miriam Isserow's, that prompted us to go with the "superhero" theme for this year's awards.