Creative

What Makes You Stand Out?
February 27, 2014

What is it about your organization that sets it apart from all the others? How can you show donors and potential donors that you are unique — even irreplaceable because you are doing something that no one else is doing? If you can’t show why you are different from everyone else, you’re going to have a hard time proving that someone should donate to you instead of another organization that does what seems to be the same thing.

Grammar Matters, Except When It Doesn’t
February 24, 2014

The only grammar rule that matters in fundraising copy is to make your message unambiguous and moving. Communicating information is only part of our goal. We must communicate emotions. Anytime you have to choose between an informational word and an emotional one, don't aim for the head — aim for the heart. That's where the real decisions are made.

Here’s a Powerful Way to Get Your Envelope Noticed and Opened
February 24, 2014

After the call to action, the element of a direct-mail piece that matters most for response is the outer envelope. If you want to move the needle in direct-mail response, test changes to the envelope.

Here's something to consider when you're thinking about that envelope: copy and design are not the only elements you can work with. The envelope is a physical object, and you can change the physical properties of it, and that can be a very effective way to improve your fundraising results.

Fundraising Optimism vs. Stupidity
February 20, 2014

Here are a few things in fundraising I see that (it seems to me) started out as optimism but are now sliding swiftly down the slope toward stupidity. If you identify with any of them, try to throw yourself in their paths and stop the looming disaster before it’s too late.

Are You in Danger of Becoming a Robot Fundraiser?
February 11, 2014

What’s the factor that will have more impact on the success of your fundraising campaigns than anything else? It's not your brand. It's not your campaign creative. And it's not your budget either. So, what is it then — this secret ingredient for success?

It’s what marketers call "the audience": the donors and potential donors that contribute from their own pockets to help your charity achieve its mission. Or, putting it another way: People.

How a Hospital Foundation Increased Giving to Its Newsletter by 1,000 Percent
February 7, 2014

I gave a workshop on newsletters. People from Gillette Children's Specialty Healthcare in St. Paul, Minn., attended. Their donor newsletter, mailed quarterly to 20,000 people at that point, racked up an annual net loss of $40,000. Was there a better way, they wondered?

Something amazing happened post-workshop: Giving to Gillette's newsletter increased 1,000 percent (not a misprint), after a few changes.

The old way, the foundation received about $5,000 in gifts per issue.

The new way, the foundation received about $50,000 in gifts per issue.

Is Your Nonprofit Content URGENT?
February 5, 2014

If creating compelling content can help you make the case for giving and hold the attention of supporters, exactly how do you come up with the best stuff for your nonprofit? Creating content for content’s sake won’t do much for your cause and may have a negative effect when done poorly. A lot goes into making and effectively distributing quality content, but ideally your nonprofit content should be URGENT: useful, relevant, genuine, edited, necessary and tested.