Creative
The recession that has dragged us down for the better part of two years can't last forever. So here's an important question: As much as you've been wishing and praying for this crisis to finally go away, what have you been doing to prepare for it?
Remember "Green Eggs and Ham," the famous children's book by Dr. Seuss? Sam wants X to try his new breakfast. When X refuses, Sam keeps trying to serve it up in exciting new ways — on a boat, on a plane, in a house, on a train — until finally X tries it and thanks Sam for his persistence.
When you raise funds, you're selling a "warm glow." Fulfillment of a religious or social obligation. A sense of significance. The most tangible thing you have to offer is a tax break, which most donors actually don't care about very much. To get right down to it, you're selling almost nothing.
A strong offer can make all the difference in helping your organization raise more money from prospects. In his session at the DMA Nonprofit Federation's 2009 New York Nonprofit Conference last week, Tom Gaffny, principal and founder of Tom Gaffny Consulting, examined fundraising offers to demonstrate what works and what doesn't.
Direct-response fundraising is the perfect playground. It's a blending of both art (something I highly value but readily admit to having no proclivity for) and science (Data! Testing! Measurability!). Direct response feeds both sides of the brain and provides continual opportunities for thinking outside of the box while allowing us to control the amount of risk.
We’ve been hard at work here at Easier Said Than Done Laboratories on the holy grail of fundraising — a new Unified Theory of Fundraising. I’m happy to announce some breakthrough discoveries: Three Laws of Fundraising Dynamics that will give you the theoretical platform for great fundraising.
Remember the story of the boy in Holland who noticed a hole in the dike? Fearing a leak could flood the entire town, he shoved his finger into the hole, potentially avoiding a major disaster.
Storytelling — "social-networking tool 1.0" — is the single most powerful communications tool organizations possess, says Andy Goodman, co-founder and director of The Goodman Center and author of the book "Storytelling as Best Practice.” In an NTEN webinar in April, Goodman shared tips for how organizations can tap into the power of narrative in their storytelling, noting that the whole point of narrative is to pull readers in, get them engaged and set them up to do exactly what you're asking them to do.
Temptation No. 1: Starting the project by writing the letter.
Here’s what’s happening: You’ve been assigned to create an acquisition package. You’re up for it because you have a great idea. You feel really good about that idea. You are sure it’s a winner. So you sit down and start writing the letter, right? Wrong. The letter is the very last thing you should create.
Sugarcoat it all you want, but offering premiums in an acquisition campaign is, essentially, bribery. And pretty unsubtle bribery at that.
You’re saying to a prospect, “Look, I’m afraid you don’t care enough about my organization’s work to support it out of
passion or principle, so I’ll offer you this trinket to try and buy your loyalty.”
The dilemma is obvious. You’re going to have much greater loyalty from people who support you because they believe in your cause. But those premiums sure can bring in more donors. At least in the short run.
To a development director, the promise of the premium can be very alluring. For a relatively small investment in mailing labels or tote bags or whatever, you can reasonably predict that significantly more people will respond to your mailing.