Donor Relationship Management

Different Party, Different Tactic
October 1, 2006

It might be an off year for big elections, but political fundraising never takes a hiatus. You can be sure that even with almost two years left in the current presidential administration, copywriters around the country, from every political party, are gearing up for the next big push.

Well-known political direct-mail strategist Hal Malchow recently spoke with FundRaising Success about raising money for political campaigns and how to connect with political donors. Malchow also is an author and president of Washington, D.C.-based communications firm MSHC Partners Inc.

Take Four: Maintaining Privacy and Protecting Data at Colleges and Universities
September 26, 2006

The white paper “Striking a Balance: Privacy and Data Protection Strategies for Higher Education” by Trusted Network Technologies and made available by Knowledgestorm looks at the challenges universities face in protecting the privacy of their faculty, staff, students, alumni and donors while making their information available to those who need it. From February 2005 to June 2006, there were 68 breaches of personal digital information at U.S. universities and colleges, the paper reports. In the face of this negative publicity, colleges and universities are faced with the challenge of maintaining the trust of alumni and donors, as well as students, parents and faculty. Trusted

Make Privacy a Public Matter
September 26, 2006

“Collection of personal information is at the very foundation of a nonprofit’s success, for sure, but they also have the duty to protect that information.” This according to Katrin Verclas, executive director of the Nonprofit Technology Enterprise Network, a San Francisco-based professional community that connects people involved in nonprofit technology. Nonprofits collect all sorts of private information about their constituents, such as their home addresses; home phone numbers; work phone numbers; e-mail addresses; and details about their interests and family status, etc. Having that information is extremely important for any kind of nonprofit success and effectiveness, Verclas says. The more you know

Make Events Work for Your Organization and the Community
September 19, 2006

The Metropolitan Inter-Faith Association is a Memphis, Tenn.-based social-service organization that serves more than 60,000 people a year with programs ranging from transitional housing for homeless families to nutrition to day care for infants to job opportunities for teens. The organization runs four main special events a year, according to Charlie Nelson, director of special events/volunteers for MIFA. One of the organization’s most successful events actually is a non-event: the No-Go Gala. For this, the organization recruits people to serve as hosts and has them supply a list of names of potential donors. MIFA prints up and sends out invitations to these people

Awareness Is Nice, But Special Events Need to Raise Cash
September 19, 2006

On his www.raise-funds.com Web site, fundraising consultant Tony Poderis wrote recently on special events, addressing the question of whether they should be focused on making friends for an organization or bringing in money. His answer: Raising money should be the main goal, though special events also can help bring in new supporters, increase volunteer involvement and publicize the organization. A special event with the primary goal of making money, Poderis writes, is a special event more likely to succeed. Before considering putting on a special event, organizations should keep in mind the following: 1. Profit. Poderis says a fundraising event should not be produced

Make Your Special Events as Unique as Your Organization
September 19, 2006

When people come to special events supporting The Cleveland Play House, a Cleveland-based organization that produces professional-level plays and conducts theater-focused training and educational programs, they expect drama and something spectacular, says Judy Comeau-Hart, director of development for the play house. Given that fact and the incredible competition that Comeau-Hart says exists when it comes to special events, the organization spares no expense for decorations and food. “You have to make it spectacular so that people will look forward to coming every year,” she says. Special events are not the most effective way to raise funds, Comeau-Hart says. They’re actually the least efficient

Influencing Donors Ethically
September 12, 2006

I took a seat in the Grand Ballroom in the Waldorf=Astoria on the second day of the DMA Nonprofit Federation’s 2006 New York Nonprofit Conference in early August with my coffee and bagel just as Heath Slawner began his general session on the power of influence. Slawner’s presentation shed light on the topic of influence and ethics in a fresh, new way that had me on the edge of my seat even before the coffee had a chance to kick in. A partner at Montreal-based training and development firm Hart Resource Development, Slawner outlined six principles of ethical influence developed by Dr. Robert B.

Staying on the Ethical Straight and Narrow
September 12, 2006

If you have a gnawing sensation in the pit of your stomach, you just might be doing something unethical. So says Elizabeth Schmidt, president of nonprofit management consulting firm Southpoint Social Strategies and professor of nonprofit law and practice at the College of William and Mary Law School. Schmidt says conflicts of interest having to do with board members are very common in the nonprofit world, e.g., board members doing business with the organization where they stand to make a financial gain. She stresses that the entire board should always be aware that a board member (or an organization affiliated with a board

Seven Ethical Challenges for Nonprofits
September 12, 2006

Tim Burchill, executive director of The Hendrickson Institute for Ethical Leadership at Winona, Minn.-based St. Mary’s University of Minnesota, says the ethical challenges that nonprofit organizations face in regards to fundraising can be broken down into seven categories. 1. Tainted money. Burchill says this category is a media favorite. While some organizations restrict who they’ll take funds from — e.g., Mothers Against Drunk Driving won’t take money from alcohol companies; American Cancer Society won’t take money from tobacco companies; etc. — many other groups don’t make such distinctions. Burchill says there is no money that is inherently bad, but each organization needs to

Helping Your High-dollar Donors to Stand Out
September 1, 2006

The wonders of online marketing give nonprofits the ability to reach out to millions of potential donors. But organizations seeking major and planned gifts often struggle with prioritizing the large amounts of data that result. It’s no great surprise that, after a while, all that data starts to run together and all those donors start to look alike.