Donor Relationship Management

Vetting for Value
June 1, 2006

The question was simple and direct: “What’s the best way to evaluate our fundraising programs for efficiency and effectiveness?”

The questioner was a nonprofit fundraising executive who had a wealth of experience and an impressive track record of success. Without a doubt, she knew her stuff. But despite her experience, she and her colleagues didn’t have a firm handle on what parts of their program were producing the best long-term results. They’re not alone.

Thou Shalt Not …
June 1, 2006

The Seven Commandments of Planned Giving highlight areas to avoid as we interact with donors and ask for planned gifts. By reviewing each commandment, you can develop a road map to assist you as you navigate through the perils of planned giving.

A Major Plus for Major Gifts
June 1, 2006

Many organizations have successfully used the Internet for direct-response and special-events fundraising, but few have tapped its potential for major giving. The question nonprofit professionals should ask is whether online marketing and constituent relationship management can support major-donor identification and cultivation.

Historically, major-gift efforts primarily have sourced donors two ways: referrals from key donors and board members; and direct-mail programs.

Quiet, Passionate Givers
May 1, 2006

We all remember our favorite teachers: those men and women who shaped our lives by giving us the encouragement we needed to feel good about ourselves, to try harder and achieve more. These are priceless charitable gifts that last a lifetime. So why are teachers largely ignored by fundraising groups?

Aid by the Cupful
May 1, 2006

In early October 2005, the United States was focused on the devastation wrought by Hurricane Katrina a month prior. But as thousands of small-scale farmers in Central America were preparing for the coffee harvest, Hurricane Stan struck. Guatemala, El Salvador and southern Mexico were hit the hardest; Stan directly caused 80 deaths and brought mud slides and flooding that led to as many as 2,000 more.

Meet Your Mission
May 1, 2006

Children are starving, but the show must go on. And if you're raising money to support a symphony, how do you convince donors that they should not only give to your cause — perhaps in lieu of helping hungry children — but also feel good about it? 

Faith-Based Fundraising Relies Heavily on Heartstrings
April 1, 2006

While most faith-based organizations focus on social service, community development or health case, etc., the mission of the National Catholic Development Conference is fundraising itself — fundraising done in an ethical, professional way to benefit the organizations that operate within the religious community.

Honoring a Fundraising Pioneer
April 1, 2006

The nonprofit industry lost a true pioneer when Don Kuhn passed away last November. He was 83. I didn’t really know Don; I spoke with him a few times, usually at DMA Nonprofit Federation conferences. But I know his work and his legacy.

Fundraising Unleashed!
April 1, 2006

If there were to be crowned a Richard Simmons of nonprofit fundraising in the United States, ASPCA Senior Vice President of Development and Communications Jo Sullivan just might fill those sequined short-shorts.

Create a Social CRM Experience
April 1, 2006

The main fundraising-related goal of all nonprofit organizations should be to create a great giving experience for donors.