Donor Relationship Management

Building a good relationship with funders is as important today as it has always been, but how do you build any sort of camaraderie if phone and face-to-face contact seem to be “out” and text and email are “in”? The answer, I believe, is simply learning how to communicate well.

In this day and age, where so much is automated and computerized, it’s good to know that we’re also human beings who, every now and then, just want to know that other people care. So think about this the next time you decide what it takes to better steward and recognize your donors. 

The donor giving path today is very different from that of the past. Not so long ago you could draw a straight line from the mailbox to a donation. But for modern constituents—the Baby Boomers, Gen Xers and Millennials alike—their journey is far more tangled.

There’s no daily grind quite like that of nonprofit fundraising. While working at a nonprofit is intrinsically rewarding in countless ways, most industry veterans can recount horror stories of months (or even years) where their nonprofit was barely hanging on and that next grant or big donation meant the difference between keeping the lights on…

Improving donor retention is finally at the forefront of our minds! These seven fundraising tech tips will help you boost these rates and create more relationships...

As I transition into a new position, I reflect on the many relationships I have developed over the years and how those relationships have played a role throughout my nonprofit journey...

We’re in a revolutionary time when people are becoming more and more philanthropic and charitable giving is as easy as a click of a button. It’s because of this that nonprofits need to take their donor engagement strategies more seriously...

In this interactive webinar, you will learn: which criteria to look at when evaluating the current health of your fundraising.

First, don’t put an unqualified donor into your portfolio. Put them in another category called a “To Be Qualified” list. This way, you and your manager will not put revenue goals or expectations on you or the donor...

You can tell what a person really thinks by the language they use or the behavior they engage in when the customer or donor is not looking. I was reminded of this truth at a Veritus Group retreat when one of our associates looked me in the eye and said: “Richard, the words you just used prove that you do not respect one of my important values.”...