Donor Relationship Management

Outrageous Service—Why It’s a Must in Major Gift Fundraising
May 18, 2015

I often run into fundraisers who somehow get it in their head that their donors only support their organization. Now, I know if they were being honest and really thought about it they would admit this is not true, but emotionally they act like their donors couldn't possibly support other causes. This is a problem. It's the monopoly mentality.

You Asked—Fundraising Questions Answered, Part Two
May 15, 2015

Continuing my follow-up to the NonProfit PRO webinar David Gunn from Salsa Labs and I presented, here are my answers to some of the questions people submitted. As I said last week, often what one person is asking is the unvoiced question of others.

Influencing the Influencers
May 13, 2015

Some donors make gift decisions themselves and some make them involving their family. Some involve advisors and friends. So know who those advisors are—attorneys, accountants and others who are in a position to influence the gift.

Beware the Survey
March 1, 2015

The discussion around Present Self/Future Self is not new nor hard to understand. But the discipline and insight to realize when we are collecting and/or relying on Present Self information is hard.

70 Nonprofit Trends for 2015
February 1, 2015

To get a handle on what’s in store for 2015, NonProfit PRO rounded up some of the nonprofit industry’s finest, who were kind enough to share these 70 trends for this new year — everything from leadership to staffing to fundraising and more.

Fundraising Decision-Making: No Power in the Audience of 1
January 29, 2015

For some reason, fundraisers or their bosses often put too much weight on the opinion of an audience of one. Rather than thoughtfully considering it in light of the whole picture, the response is too often wholesale change.