Donor Relationship Management

ProSpeak: Engaging Young Donors
June 9, 2009

Fundraisers often ask, “Why should I spend time working with young donors?”  

In response, I often challenge them to perform a simple test: analyzing the age of their current donor base. If they’re like many organizations, they’ll find a significant number of donors age 40 and older. 

International Fundraising eConference Roundup: Empowering Networked Communities
May 19, 2009

We’re living in a networked society where people are interested in making a real difference by doing things through their own, self-selected communities — online and offline. This according to Bryan Miller, head of strategy and consumer insight at Cancer Research UK, who presented the session "Community Fundraising 2.0: The Future of Fundraising in Our Networked Society" at the first International Fundraising eConference May 12 to 14.

Donors in 'Giving Circles' Donate More Than Other People, Study Finds
May 15, 2009

May 15, 2009, The Chronicle of Philanthropy — Donors who participate in giving circles — in which individuals pool their money and decide collectively how to distribute it — give more than other donors, give more strategically, and give to a greater number of organizations, according to results of a study released this week.

10 Things You Can Learn From Real-World Donor Thank-You Letters
May 12, 2009

Saying thank you. Recession or no recession, it’s one of the most important things you can do to keep more donors. Of course, you might already know “the basics” — things like thanking your donors promptly, segmenting by giving level or personalizing your letters. But there’s lots more to effective, engaging thank-you letters. And with the help of nonprofits from Toronto to Tasmania, you’re about to find out how much more.

25 Random Things About Fundraising
May 1, 2009

If fundraising were a person, and he or she was on Facebook, I’d tag her/him with the nasty “25 Random Things” meme. We’d learn some surprising things about fundraising. But since fundraising itself is a mute nonentity, I’ve taken the job upon myself …

29 Tips for Gaining and Retaining a Donor Base
April 28, 2009

In a Forum for Fundraising webinar last month, Pat Rich, principal at EMD Consulting Group, outlined 29 recommendations for how organizations can gain donors and retain their donor bases, touching on everything from planning your program and acquisition and renewal strategies, to upgrading current members and creating member surveys.

Tips to Energize Your Donor Newsletter
April 21, 2009

Donors want newsletters. Research has told us so. But most donor newsletters go unread. In last month’s Forum For Fundraising webinar on creating highly profitable donor newsletters, Tom Ahern, principal at Ahern | Communications | Ink, explained the disconnect and the reader psychology behind it, told attendees how to speak to donors' personalities, and shared some key secrets behind great donor newsletters.

Little Disasters
April 1, 2009

Great news! Your organization made it another year without a major disaster. No one spent your endowment funds on gin and Jacuzzis. No one hacked into your donor files, and, as far as you know, your celebrity spokesperson still wears underwear when she’s out in public.