For the most part, fundraisers no longer believe online marketing is competitive with offline marketing. Most understand that you need to incorporate both into your marketing strategy and that they should be coordinated in order to realize synergies. Many fundraisers, however, struggle with determining how much to focus on and invest in online marketing, and how to drive coordination between online and offline channels.
E-Philanthropy
For years, Washington, D.C.-based The Humane Society of the United States ignored the Internet’s full potential to reach donors and supporters.
Here’s the situation we found ourselves in: HSUS’ Web site in April 2003 had been transferred to its third department in five years. While the site was graphically appealing and content rich, it ran on proprietary software developed by a company that no longer was in business.
Can a dozen dogs find shelter in a leather briefcase? They can if the briefcase was purchased through Benevolink.
No, the Atlanta-based company isn’t in the business of selling amazing expandable briefcases. Rather, it allows consumers to direct corporate dollars to the causes of their choice just by shopping online at more than 200 retailers such as Gap, Best Buy, Barnes & Noble, Harry and David, and Staples.
Weave Your Web Wisely FS Advisor: Oct. 11, 2005 By Sarah Durham and Ali Kiselis Who knew the success of a nonprofit and that of a spider hang on a common thread? A spider’s life, much like a nonprofit’s campaign, relies heavily on the strength of their Web and how well it integrates into their environment. An intricate Web design takes careful planning and resources, but it can pay off time after time as an effective means to attract and retain visitors. And while we don’t want to spin this comparison too far, our eight-legged friends raise an important fundraising reminder: When you wisely
As federal and state officials faced criticism about response time in the days following Hurricane Katrina, donations streamed into nonprofits, and individuals fundraised for relief efforts in record amounts at an unprecedented pace.
Maj. George Hood, secretary of community relations and development for the Salvation Army, says that organization processed $28 million in 10 days over the Internet alone.
Debra Neuman is on intimate terms with the tsunami that devastated southern Asia in December 2004. Just as you would never refer to a friend as “the Bill” or “the Mary,” she calls the killer storm simply “tsunami” — no preceding article — as though the word should be spelled with a capital T.
E-philanthropy is the new kid on the block with the bright new sneakers. But while numbers from the 2005 Kintera/Luth Nonprofit Trend Report show online giving going full-steam ahead, there are still key points to keep in mind when it comes to maximizing users’ Web experience. This was the topic addressed by Michael Schreiber, executive vice president for enterprise service at the United Way of America in his session at Fund Raising Day New York in June.
After getting laid off by Enron during its financial-document falsification scandal and eventual collapse, Brian Cruver authored a book, Anatomy of Greed, which gives an insider’s view of the debacle. The book became a CBS television movie, The Crooked E. With the money earned from the book and movie deals, Cruver wanted to start a company that would benefit society.
Imagine if your next online fundraising campaign had to include an additional $5 fee per donation because someone had patented the very technique you use to ask your supporters to reach out to friends and family members.
What’s more, imagine that out of every $50 donation you collect, 10 percent of it would go to a company that hired a patent lawyer and got its application through the overloaded and understaffed U.S. Patent and Trademark Office. That’s $5 that never would be used for your mission.
When you assess the sophistication, innovation and e-commerce prowess of Web sites in the nonprofit sector, it’s hard to accept the fact that e-giving accounts for only 1 percent to 2 percent of all funds raised by U.S. charities.
Not so long ago, online fundraising simply meant being able to accept credit card donations through a Web interface.