Executive Issues

Good to Great: Growth Strategies for Up-and-Coming Nonprofits
April 1, 2015

There are lots and lots of very good, very worthy nonprofit organizations out there. But how many truly "great" charities are there? You know, nonprofits that run efficient programs, maximize fundraising and operate as a unified, holistic organization?

Uprooting the Foundation
April 1, 2015

Well-meaning commentators needlessly snipe back and forth while espousing their analyses of the pros and cons of either the traditional nonprofit model or those more aligned with a business-oriented approach. Nonprofits must continuously strive for innovation. We must constantly review methodologies and find areas for improvement—just like any nonprofit. Above all, in our specific field, we must find ways to put treatments into the hands of those who need them. Commentators can call it what they want; we call it effective drug development success.

Want to Retain Your Donors? Think 'ROI'
March 12, 2015

Nationwide, donor retention has dropped to just under 40 percent for one-year renewals. Compare that to 95-plus percent for commercial firms. Sense a disconnect?

The Case of the Major Gifts Fundraising Employee Who Didn’t Fit
March 2, 2015

A sad situation I observe very frequently is a major gifts manager whose primary skill set is major gifts but finds him- or herself in a management position where the up-line managers, even the CEO, are critical of his or her "lack of management ability."

Big Data and Analytics for Nonprofits
March 1, 2015

Data has long been at the heart of direct marketing. In the nonprofit world, data allowed us to rent lists of people who had shown a propensity toward giving to causes similar to ours. On the cultivation side, data permitted us to choose which donors to mail based upon previous history and tailor messages to their interests. This smart use of data let us provide donors what they wanted rather than cluttering up their mailboxes with irrelevant offers. And it allowed nonprofits to raise more dollars at a lower cost to more efficiently and effectively feed hungry children, cure life-threatening cancer and support our wounded veterans.

Nonprofit Imitates For-profit?
March 1, 2015

More and more, you hear about how nonprofit organizations either are or should run more like for-profit businesses than they have traditionally. It's a hot topic in the nonprofit sector today, and the conversation continues to pick up steam, particularly with technological advances changing the way donors/consumers engage with brands — both in the business world and nonprofit world.