Retention
Here are the biggest takeaways from the recent “Quarterly Fundraising Report” by the Fundraising Effectiveness Project.
Similar to for-profits, “selling” our missions is no different than selling consumer goods. Here’s how to build your community.
Nonprofits are service-oriented. While there are distinctions between for-profit and nonprofit, customer service applies equally.
It's true, I will say it, I wish every lapsed donor was still giving to my organization. And at the same time, I learn so much from lapsed donors. The trick is how to learn these things before they lapse.
The word “recession” is coming up more and more in nonprofit conversations. Unfortunately, this is a time when people and institutions have less disposable income, meaning nonprofits often receive fewer donations and may struggle to keep their charities running.
It’s important to secure a new level of insight and operating discipline regarding direct mail, based on these two critical decisions.
Mastercard extended the deadline for its new recurring donor payment regulations that include regular email receipts, online cancellation options and more. Here’s what we know now and what your nonprofit needs to know to be in compliance.
Turns out love has everything to do with fundraising. Relationship Fundraising 3.0 from the Institute for Sustainable Philanthropy proves it.
The beauty of using a customer relationship management (CRM) tool is that it gives you a place to house your donor information and creates automated processes and background information to guide you in continuous engagement.
Join us to learn how to increase donor retention in your monthly giving program.