Staffing & Human Resources

Last week, I had the pleasure of talking to someone who runs one of the largest direct marketing programs in the nonprofit industry. This program is not just massive from a revenue perspective, but also from a complexity perspective. Running this program is a large job. So, I asked how she manages to keep her finger on everything. She told me about the "wall exercise"...

If you find yourself in the discussion of new money or “what have you done for me lately, major gift officer,” then, hopefully, the content of this post will be helpful to you. If nothing else, I hope it will serve as a reminder to seriously value the good donors who are currently in your care. They are good people who have made a commitment to you. They deserve your careful attention, respect and love. Let me explain...

New federal overtime rules take effect Dec. 1, 2016, and compliance with these rules is mandatory for for-profit and nonprofit employers alike. Among other things, the rules mandate that full-time, salaried employees who are paid less than $47,476 per year must now be paid overtime. 
This can certainly place financial stress on nonprofits already staring down general funding cuts or those whose fiscal-year budgets already are in place...

Recently I met with a client—one of the top 10 health care nonprofits in the U.S. I asked for a meeting with its marketing and donor acquisition staffs. Much to my surprise, this was the first time this group had been brought together in the same room. At another client, recently an entire layer of the marketing department had been released, with new personnel being brought into the development department to do marketing....

As a former finance chief of four public companies, including mortgage giant Fannie Mae, David Johnson knows about investments. “When I think about investment, I immediately think about hurdle rates, return on investment and return on equity,” he said. At International Rescue Committee, the refugee-aid charity that Johnson joined last March, the term investments refers…

Many nonprofit executives are lucky if they can spend 10 percent of their work year on vacation. This 10 percent could easily affect the 90 percent left on the job. Be sure to take your vacation and try to take it the right way. How? Focus on body, mind and spirit...

Nonprofits are messy. It’s true even for the best nonprofit organizations out there. Not enough money. Too many cooks. An abundance of passion. Often on this blog I write about what nonprofits are doing wrong and how to fix it. After all, “nonprofits are messy” is more than just my tagline—it’s my mantra. And my…

I got to spend time in Omaha this week, one of America’s great philanthropic cities, and was happily reminded of the force for good that is a high-functioning fundraising department. Show me a focused group of professionals devoted to donor relationships and revenue targets, and I can anticipate world-class results. We have had a fond…

Last week, I wrote about the importance of firing people faster. Some employees are not effective, and sometimes they’re downright toxic, and we need to let them go. However, often it’s not the employee who is incompetent or toxic, but his or her supervisors. So, to bring balance, this week I am writing about horrible…

For more than a decade, the blogosphere has touted the power and promise of social media (this blog included), but there is also a downside to using social media for your nonprofit. Granted, the positives do outweigh the negatives, but it is important to step back occasionally and take a critical look at how social…