Staffing & Human Resources

The business of improving the world can be a tough place to build a career. Our boards and leadership often ask us to accomplish more with less. From providing services to building relationships with volunteers and donors, the nature of our work is demanding. Many of these activities must happen outside of standard business hours...

I had the honor of recently attending a volunteer reception hosted by the Indiana Division of The Salvation Army. Attendees ranged in age from 4 to older than 90 years old. I knew many of the attendees as they participate in a variety of volunteer activities each year...

You have a key position open and it’s been open for a while, a problem that’s hurting your organization. Thank goodness you also have a stack of resumes. But as you pore through the pile, filtering out the clear “no ways,” you get discouraged. There are only a few resumes left. You meet them in…

When I embarked on my own in fundraising consulting I had only one client that I served as a sole practitioner. I soon realized that I was missing the synergy of a team. Collaboration is important. We all have different skills. So, as we developed our team, we also looked for redundancy. We didn’t want just one person with a unique set of skills. We wanted backup...

As your organization works to secure support and strengthen your impact, your efforts often come down to one key element: transparency. A twofold ingredient, transparency is expected externally by donors who seek proof of your results, and internally by your staff to best understand how to drive total impact forward. Forward-thinking organizations take steps to…

A few days ago I received a phone call from a business acquaintance. In the course of the conversation, he talked about how frustrating it was to serve the nonprofit community when some organizations act so unprofessionally toward his firm. I replied that just the night before, in the final class of the semester for the graduate students I teach, I had gone over the 20 things that—if they forgot everything else—I hoped they would take from the class. One of those learnings was, “A nonprofit is not a business. But if you don’t run it like a business, you will go out of business.”...

The CEO of an animal welfare nonprofit stepped down last month after being criticized for allegedly purchasing a puppy from a breeder instead of a shelter. Former employees and volunteers have described the decision as the final straw in a series of issues with the top executive....

The great recession of 2008 hit most business sectors hard, leading to layoffs and downsizing. But according to new data from the Bureau of Labor Statistics, at least one type of enterprise kept adding jobs all the way through, poor economy notwithstanding: nonprofits. The data shows that the nonprofit sector played a counter-cyclical role in…

Last week, I offered some considerations for choosing your next position. I’m not advocating change; in fact, I feel discouraged when I review the statistics on longevity of fundraising professionals. A 2013 study called "Underdeveloped: A National Study of Challenges Facing Nonprofit Fundraising" found that one in two chief fundraising officers plan to leave their jobs within two years....

Interviewing is an important part of any business. It goes without saying that the successful candidate for the job will come to the interview prepared. What is often overlooked is that the same is true for the interviewer. When interviewing for any position, plan your questions in advance and use care when addressing the following topics...