Blackbaud

The Blackbaud Index of Charitable Giving reported that charitable giving increased 1.6 percent for the three months ending June 2012 as compared to the same period in 2011. The Blackbaud Index of Online Giving, comprised of actual revenue data from 2,004 nonprofits representing $387 million in yearly online giving, reported that online giving rose 8.2 percent for the three months ending June 2012 as compared to the same period in 2011.

Heller Consulting, a consulting firm that helps nonprofit organizations streamline their operations and maximize their use of software for fundraising and mission management, announced the findings of its recent study about how nonprofits are approaching constituent relationship management (CRM).

The study involved in-depth interviews with executives at 30 large nonprofits, and uncovered how nonprofit organizations are approaching CRM to overcome challenges and meet goals. The resulting report shows that while nonprofits' definitions of CRM vary, many are approaching some form of CRM to consolidate scattered data, improve processes, and support strategic goals.

Blackbaud announced that its support website www.blackbaud.com/support has been recognized as one of the Ten Best Web Support Sites by The Association of Support Professionals (ASP).

With social scoring, organizations now can discover which constituents use social media and engage them more effectively, integrate joint e-mail and social-media campaigns more effectively, and identify influencers and have them help "friendraise."

Blackbaud announced the availability of Social Score, a new social media data enrichment service that provides organizations insight into their supporters' social media activities and influence.

Social Score service provides nonprofits analysis and categorization of donors, volunteers, peer fundraisers and other constituents by measuring their level of influence and reach through publicly-available social media activities.

Blackbaud announced that its flagship fundraising solution, The Raiser's Edge, has been honored with its fourth Campbell Award for User Satisfaction in the 2012 Nonprofit Constituent Management Solution Survey conducted by Campbell Rinker.

Campbell Rinker is an independent research firm that specializes in producing marketing research for nonprofits, and the companies that serve nonprofits.

Check out recent posts from HuffPost and Blackbaud.

Blackbaud announced that leading higher education institutions have turned to Blackbaud CRM to engage constituents and develop sustainable relationships.

The following institutions recently selected Blackbaud CRM: University of California, San Diego, University of Georgia, University of Toronto and University of Wisconsin Foundation.

The following institutions recently went live on Blackbaud CRM: The Ohio State University, University of British Columbia, University of Iowa Foundation and University of Michigan.

Because social media is by definition social but today is also a necessity in your business toolbox, it blurs the black and white lines of personal and professional.

Check out recent posts from Blackbaud Current and the Third Sector blog.