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In most organizations, donors are not homogenous. Sure, they may all be alumni of the same university or residents of the same community. But how they choose to spend their time differs, as does what their donor "love language" is. Events, email, visits, direct mail, phone calls, filling out surveys, listening to a recorded podcast—you name it and there's a donor somewhere who prefers that form of communication.
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- Categories:
- Acquisition
- Multichannel
- Retention
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Pamela Barden
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Pamela Barden is an independent fundraising consultant focused on direct response. You can read more of her fundraising columns here.
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